Many people are surprised when they learn the cost of custom foot orthotics. It’s a fair question and the answer becomes much clearer once you understand what goes into making a true prescription medical device . Custom orthotics aren’t comparable to store‑bought inserts. They’re part of a clinical process designed to improve alignment, reduce strain, and help your feet function more efficiently. Here’s what patients should know.   1. They’re Built From a Full Clinical Assessment, Not a Template Before an orthotic is even made, you undergo a detailed assessment that includes: Foot structure evaluation Gait analysis Symptom review Activity‑level assessment Footwear analysis This is the foundation of your prescription. The device is designed around your mechanics, not a generic foot shape.   2. They’re Precision‑Made From a 3D Cast Impression or Digital Scan Custom orthotics are crafted to match your foot structure and gait pattern with millimetre‑level accuracy. This re...

Posterior heel pain is one of the most common foot complaints in active children—especially boys aged 10–12. A typical patient is a  12‑year‑old boy who plays soccer in cleats , often experiencing pain after practices or games. The most common cause is  calcaneal apophysitis (Sever’s disease),  a temporary irritation of the heel’s growth plate. Although painful, it’s not dangerous, and kids recover fully with proper care. Diagram demonstrating calcaneal apophysitis Why It Happens The growth plate at the back of the heel stays open until about age 14–15, making it sensitive to stress. Running, jumping, tight calf muscles, and high‑impact sports—especially soccer in firm cleats—place extra tension on this area. Over time, the Achilles tendon repeatedly pulling on the growth plate leads to irritation and pain. Common Symptoms Parents often notice: Pain at the back or sides of the heel Limping or toe‑walking Pain when the heel is squeezed Discomfort with running or jumping Mi...

  Dry, cracked skin  is common, but it doesn’t have to be something you live with. By understanding the cause, improving foot mechanics where needed, and using the right skin‑care routine, most people get significant relief. Causes, symptoms and treatments of dry skin We can: Assess your skin, foot structure, and  footwear Safely reduce thick, painful  callus Identify and treat underlying infection or skin conditions Create a simple, realistic home‑care plan Book Appointment

  When you visit a chiropodist or podiatrist, you’re trusting that every instrument used on your feet is clean, safe, and fully sterilized. At Whitby Family Footcare, infection control isn’t just a routine, it’s a core part of how we protect your health. One of the most common questions patients ask is: “How do you sterilize your instruments?” Here’s exactly what happens behind the scenes to ensure your care meets the highest standards. Our Sterilization Process Is Guided by IPAC Standards All of our cleaning, disinfection, and sterilization procedures follow  IPAC (Infection Prevention and Control)  best practices, along with the standards set by the College of Chiropodists of Ontario. These guidelines ensure that every step of instrument reprocessing is safe, consistent, and medically sound. 1. Instruments Are Cleaned Immediately After Use After each appointment, instruments go through a thorough cleaning process: Rinsing to remove visible debris Manual or ultrasonic cl...